Shipping & Delivery

Most items are generally despatched within 1 business day after receipt of payment (unless specified) and shipped via Australia Post.

Tracking details for all items are provided in an email upon despatch of the order.


Free Shipping Australia Wide

Free shipping Australia wide is offered to most items via Australia Post using Australia Post Regular Parcel Post service.

Estimated delivery times using Australia Post regular parcel post service can take between 4-7 business days depending on delivery location.

Please allow the maximum delivery times for remote locations.

Express Shipping Australia Wide

Express Post shipping is available at a *Flat Rate cost Australia wide using Australia Post Express Post service.

Express Post Delivery services are guaranteed next business day delivery within the Express Post Delivery Network.

The Express Post Delivery Network operates between all capital cities (except Darwin and in Perth CBD only) and some major centres.

Providing the correct address

In most cases missing or undelivered items are caused by an incorrect address.

Providing the wrong address is the sole responsibility of the buyer.

We or the postal company cannot be held responsible for missing items due to an incorrect address provided.

 

Undelivered & Lost items during transit

Extra care in packing and sending all orders are taken. Once the item/s have been despatched we rely on the shipping carrier to see through with delivery.

We cannot be held responsible for lost or undelivered items since delivery and delivery times is out of our hands.

For any undelivered or lost items, please contact us with your order number & tracking information for assistance.

All items are shipped within 1 to 2 business days of receiving cleared payment.

However, we try to aim for a one (1) business day turnaround.

*Flat Rate costs - we endeavour to keep all shipping rates low but costs may increase to keep in line with the service providers, these changes will occur without any written notice. Shipping rates/costs on checkout will always be current.